|
|
Discover
the needs and wants of customers, potential customers, employees, stakeholders, and other target populations
|
|
|
Gain an understanding of the feelings, experiences,
and perceptions that influence behavior
|
|
|
Develop and refine concepts, ideas, and hypotheses
|
|
|
Examine respondent perceptions as well as the reasons behind those perceptions — answering questions
such as how, why, and what if
|
|
|
Explore intricate emotional associations and
complex decision patterns about products, services, categories, and brands
|
|
|
Test advertising and marketing messages
|
|
|
Discover the texture, color, flavor, vividness,
and passion in respondents' answers by bringing forth richness, nuance, and detail
|
|
|
Explore subconscious imagery, associations,
and value systems that are key to motivations and behaviors but that people often cannot articulate directly and may
not even be consciously aware of
|
|
|
Gather input for designing a quantitative study
|
|
|
Springboard off of a quantitative study to
“flesh out” the findings and garner a deeper analysis of the data
|
|
|
Understand the vocabulary and lexicon target
respondents use as they relate to products, services, categories, and brands
|
|
|
Uncover new meaning and new insights from directly
seeing and hearing respondents express themselves in their own words
|
|
|
Create a fertile, stimulating environment for client management to be actively
involved in the research feedback process, better assimilating key learnings
|